April 23, 2019: v. 2.17 posted for all Touchscreen HAPPY machine models

Firmware 2.17 is posted for all current touch screen model HAPPY machines, including single-head models HCD2-1501, HCS2-1201 Voyager and HCH-701 Journey, and all current touchscreen multi-head models. New Features in 2.17 from 2.16: Firmware 2.17 adds the following functions: Additional column for custom shortcuts: This option doubles the space that the operator has to put favorite shortcuts on [...]

By |2019-04-26T17:05:50-04:00April 26th, 2019|announcements, hcd, hcr, hcr 2, hcr 4, hcr 4x, hcr 6x, hcr 8, hcr6, journey, multiannouncement, news, singleannouncement, voyager|Comments Off on April 23, 2019: v. 2.17 posted for all Touchscreen HAPPY machine models

HAPPY’s Tireless Quest for Perfection: Ongoing Updates

HAPPYJapan's unending efforts to improve their product is one of the brand's greatest strengths: Long after the machines are released for sale, the company continues innovate and test, as well as take suggestions from the field, and respond with updates that are immediately made available for existing owners.  While this is a natural process for [...]

By |2017-12-04T16:10:08-05:00October 18th, 2017|announcements, general education, Happy machine features, hcd, hcr, hcr 2, hcr 4, hcr 4x, hcr 6x, hcr 8, hcr6, journey, legacy, multiannouncement, news, singleannouncement, voyager|Comments Off on HAPPY’s Tireless Quest for Perfection: Ongoing Updates

Sept. 19, 2016: New firmware v. 2.11 posted for all Touchscreen HAPPY machine models

Firmware 2.11 is posted for all current touch screen model HAPPY machines, including single-head models HCD2-1501, HCS2-1201 Voyager and HCH-701 Journey, and all current touchscreen multi-head models.  This update encompasses features from previous (but not published) firmware 2.10 and firmware 2.11, so they're summarized below. New Features in 2.10 from 2.00 There are several new features included [...]

By |2016-09-19T15:57:01-04:00September 19th, 2016|Happy machine features, hcd, hcr 2, journey, multiannouncement, Projects, singleannouncement, voyager|Comments Off on Sept. 19, 2016: New firmware v. 2.11 posted for all Touchscreen HAPPY machine models

December 18, 2015: New firmware v. 1.60 posted for HCH, HCS2, HCD2

This firmware update is compatible with the following models: HAPPY HCD2-1501, HCS2-1201 Voyager and HCH-701 Journey models with touch screen controllers. General instructions: (1) Download the ZIP file, which should be named "firmware160_7.inch.zip" to your PC. (2) Extract all contents to a USB thumb drive compatible with your HAPPY touch screen machine.  The result should [...]

By |2016-03-23T17:27:13-04:00December 18th, 2015|hcd, journey, singleannouncement, voyager|Comments Off on December 18, 2015: New firmware v. 1.60 posted for HCH, HCS2, HCD2

June 16, 2015: New firmware v. 1.40 posted for HCH, HCS2, HCD2

This firmware update is compatible with the following models: HAPPY HCD2-1501, HCS2-1201 Voyager and HCH-701 Journey models with touch screen controllers. General instructions: (1) Download the ZIP file, which should be named "firmware140_hcd2_hcs2_hch.zip" to your PC. (2) Extract all contents to a USB thumb drive compatible with your HAPPY touch screen machine.  The result should [...]

By |2016-02-26T13:34:49-05:00June 16th, 2015|hcd, journey, news, singleannouncement, voyager|Comments Off on June 16, 2015: New firmware v. 1.40 posted for HCH, HCS2, HCD2

Jammed Main Shaft caused by Presser Foot Boss Jam

Happy Voyager: Jammed Main Shaft caused by Presser Foot Boss Jam On occasions when the main shaft rotation is blocked at some point, a common cause is a jammed presser foot boss.  On this page is an explanation of how to troubleshoot for this issue and remedy. Normal Operation (shown, left) View your machine from [...]

By |2015-11-10T15:55:29-05:00September 18th, 2014|legacy, support, voyager|Comments Off on Jammed Main Shaft caused by Presser Foot Boss Jam

Legacy Presser Foot System

Diagram of Voyager's presser foot guide system If the presser foot seems to be unusually loose (a lot of sideways movement and swiveling), even if the presser foot is tightly secured onto the shaft, the small c-shaped guide may be bent or broken. Newer model Voyagers have heavier duty, silver-colored guide that helps prevent this. [...]

By |2015-11-10T15:55:29-05:00September 18th, 2014|legacy, support, voyager|Comments Off on Legacy Presser Foot System

Manually Extending and retracting the Catcher

Voyager: Manually Extending and retracting the Catcher (for testing purposes) 1.  Power the machine on. 2.  Lower the presser foot using the P.FOOT button. 3.  Find the gap, shown below, under the fixed head, and with a screwdriver, extend the catcher as shown in the animation to check that it extends cleanly between the thread [...]

By |2015-11-10T15:55:30-05:00September 18th, 2014|legacy, support, voyager|Comments Off on Manually Extending and retracting the Catcher