Support for HAPPY 12-Needle Voyager

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On this page, you’ll find support information for the HAPPY HCS2-1201 12-needle Voyager 1-head embroidery machine. Note that support information for previous versions of this machine can be found in the tab below, labeled Non-Touchscreen Moels”

Important Downloads

users manual for voyager 1-head embroidery machine Operator’s Manual

parts manual for voyager 1-head embroidery machine Parts Manual

SUPPORT TOPICS

ASSEMBLY & SETUP

Machine Assembly and Setup: Follow THIS LINK for instructions on assembly and setup for this machine.

LEARNING YOUR MACHINE

Learning Media: Follow THIS LINK learning resources for this machine, including the current class workbook and learning basics.

Classes: Follow THIS LINK to see our schedule of available classes and webinars for learning HAPPY embroidery machines.

TROUBLESHOOTING YOUR MACHINE

Troubleshooting for New Operators: Follow THIS LINK for a basic troubleshooting guide for this machine.

FIRMWARE

Information and Downloads: Follow THIS LINK for information about firmware updates for this machine.

ERROR CODES

Common Error Codes: Follow THIS LINK for information about common error codes, including explanation and possible remedies, for this machine.

LINKS & DOWNLOADS

Useful Links and Downloads: Follow THIS LINK to view common links and downloads for this machine.

NON-TOUCHSCREEN MODELS

Support for Earlier Versions of this Machine: Follow THIS LINK for support resources for previous non-touchscreen versions of this machine.