Support: HCR2 Multi-Head Embroidery Machine

This page contains support material for all HAPPY HCR-series multi-head embroidery machines, including material for HCR, HCR2, and HCR3(servo-driven) multi-head embroidery machines.

HCR2 Users ManualHCR2 Users Manual version 1.4 Operator’s manual for machines with firmware version 1.4 installed

HCR2 Users Manual Users Manual version 1.34

voyager embroidery machine document libraryParts Manual for HCR2 multi-head machines with 10inch color touch screen

Legacy Multi-heads
maintenance manual for hcr1 multihead embroidery machinesMaintenance Manual
for 1st-generation HCR multi-head machines in PDF form.

voyager embroidery machine document libraryParts Manual for 1st-generation HCR multi-head machines in PDF form.

Firmware update for Happy embroidery machinesUpdate 2.00 for HCR2 multi-heads with 10″ touchscreen
Link updated May 24, 2016. Contact support to install.  NOTE: if using HAPPYLINK, you MUST use HAPPYLINK 4.03 or newer with this firmware version.

Firmware update for Happy embroidery machinesUpdate 1.62 for HCR2 multi-heads with 10″ touchscreen
Link updated December 18, 2015. Contact support to install.

Firmware update for Happy embroidery machines
Update 1.36 for HCR2 multi-heads with 10″ touchscreen
Previous firmware for HCR2-series multi-head embroidery machines.

Hoop Maps for 3rd Party Hoops

Current model Happy machines provide an impressive ability to load hoop maps for just about any hoop that will fit on the machine.  Why is this a big deal?  This gives the operator a visual map of the design position and fit inside the usable sewing area unique to that hoop, just like the pre-programmed Happy brand hoops.  In this way, even new operators have a good visual check on design fit, and can re-position the hoop on the spot, watching the actual hoop move along with the animation on screen.  And since different hoops enable a machine to do different kinds of jobs, Happy machine operators can adapt to the very wide variety of hoops available with relatively little fuss!  Works on all new Happy embroidery machines (including single and multi-head models), as well as with first generation color Voyager and HCD-1501 models.

General instructions: Download the hoop files you wish to install.  Since each is a ZIP files containing a single hoop map, you’ll have to extract the map file after downloading it, saving it onto your CompactFlash card or USB thumb drive (if your machine has a USB thumb drive port.).  After doing so, follow the instructions appropriate for your machine, below, right.

Hoopmaps for Durkee Hoops

Hoop map, Durkee 15x30cm “jeans” hoop – zip file contains maps for both  vertical and horizontal orientations.

Hoop map, Durkee 10x30cm “sleeve” hoop – zip file contains maps for both vertical and horizontal orientations.

Hoop map, Durkee 12x24cm (5x9in) hoop – note that this is a vertically-oriented hoop.

Hoop map, Durkee 15cm square hoop

Hoop map, Durkee 24cm square hoop

Hoop map, Durkee 30cm square hoop

Hoop map, Durkee 9cm round hoop

Instructions for Touch Screen Happy machines

Instructions for most 3rd party hoops
(updated August 11, 2014)

Instructions for Color Voyager1, HCD1, HCR machines

Instructions for most 3rd party hoops

Instructions for Hooptech clamp windows

Instructions for Hooptech 8-in-1 windows

Hoopmaps for Hooptech Products: Clamps & the 8-in-1  Updated 8/11/14

Note: When using these maps, be sure to enter the correct Y-offset (X can stay at zero). For ITCS2 (large), offset is -80mm.  For ITCS1 (small base), offset is -60.3mm.

Hoop map, Hooptech Clamp ITCS1 (small base), 2.5″w x 4″h window

Hoop map, Hooptech Clamp ITCS1 (small base), 3.5″w x 4″h window

Hoop map, Hooptech Clamp ITCS1 (small base), 4.5″ square window

Hoop map, Hooptech Clamp ITCS2 (large base), 5.5″ square  window

Hoop map, Hooptech Clamp ITCS2 (large base), 4.5″w x 6″h hoop

Hoop map, Hooptech Clamp ITCS2 (large base), 7.5″w x 6″h hoop

Hoop map, Hooptech 8-in-1 System 7 window sizes included in this file (cap attachment not included)  Updated Wednesday, June 4, 2014.

Hoop map, Hooptech Clamp ITCS1 (window), 6″w x 6″h

Hoopmaps for Magnetic Mighty Hoops from Hoopmaster

Hoop map, Mighty Hoop 4.25 inch x13″ hoop

Hoop map, Mighty Hoop 4.25 inch square hoop

Hoop map, Mighty Hoop 5.5 inch square hoop

Hoop map, Mighty Hoop 10 inch square hoop

Hoop map, Mighty Hoop 7.25 inch square hoop

Hoop map, Mighty Hoop 13″x16″ hoop

 

Hooptech Hoops (conventional tubular hoops)

Hoop map, Hooptech square 7.5 inch hoop

TEMPLATE for making your own Hoopmaps

You can download and print. For large hoopmaps, you can print this to a sheet of 11″x 17″ paper. Follow the directions in your machine’s manual for making your own hoopmaps (for compatible HAPPY machine models).