Support: HCR-series Multi-Head Embroidery Machines (including HCR1, HCR2, and HCR3)
This page contains support material for all HAPPY HCR-series multi-head embroidery machines, including material for HCR, HCR2, and HCR3(servo-driven) multi-head embroidery machines.
Update 2.00 for HCR2 multi-heads with 10″ touchscreen
Link updated May 24, 2016. Contact support to install. NOTE: if using HAPPYLINK, you MUST use HAPPYLINK 4.03 or newer with this firmware version.
Update 1.62 for HCR2 multi-heads with 10″ touchscreen
Link updated December 18, 2015. Contact support to install.
Update 1.36 for HCR2 multi-heads with 10″ touchscreen
Previous firmware for HCR2-series multi-head embroidery machines.
Hoop Maps for 3rd Party Hoops
Current model Happy machines provide an impressive ability to load hoop maps for just about any hoop that will fit on the machine. Why is this a big deal? This gives the operator a visual map of the design position and fit inside the usable sewing area unique to that hoop, just like the pre-programmed Happy brand hoops. In this way, even new operators have a good visual check on design fit, and can re-position the hoop on the spot, watching the actual hoop move along with the animation on screen. And since different hoops enable a machine to do different kinds of jobs, Happy machine operators can adapt to the very wide variety of hoops available with relatively little fuss! Works on all new Happy embroidery machines (including single and multi-head models), as well as with first generation color Voyager and HCD-1501 models.
General instructions: Download the hoop files you wish to install. Since each is a ZIP files containing a single hoop map, you’ll have to extract the map file after downloading it, saving it onto your CompactFlash card or USB thumb drive (if your machine has a USB thumb drive port.). After doing so, follow the instructions appropriate for your machine, below, right.