Error Codes for Happy Multi-Head Touchscreen Machines

Common Error Codes

E-050 C-Point – machine has failed to return the main shaft position to its at-rest position (270 degrees) after it last stopped.  If AUTO does not clear this error, access the main shaft dial by removing the round black rubber access cap, disable the brake, insert a 4?mm Allen wrench into the socket of the main shaft dial and try to manually turn the dial clockwise until C point is at the pointer.  While doing this, turn the shaft all the way around to make sure it can do so without any resistance.

E-018 Main Shaft – unusual mechanical resistance was encountered as the main shaft tried to turn.  Check for blockage/make sure main shaft can turn all the way around.


E-021, 022, 024 –
needle move, needle center.  The heads failed to move enough left-right to completely to the current needle position.  It may be off even slightly.


E-020, 026
– needle detect, needle differ.  Machine is unsure or incorrect about which needle number is currently sitting over the needle plate.


E-051, 052
– C and L sensors may be dirty or out of alignment with the shaft.


E-060 X-Limit, E-061 Y-Limit –
Part of the design will sew outside of allowable limits.  Adjust design position or reduce size.


E-114 Id Over-
memory is full.  Delete some designs.


E-190 Cut blade –
the moving knife failed to swing completely shut after a cut cycle. On multi-head machines, the moving knives are linked by a common shaft, so if the knife on a particular head position is not at the home position, check knives on other heads on the machine to verify that the problem is with the common shaft/cam and not an individual knife out of position.


E-193 Catcher –
this is caused by the catcher (upper thread hook) failing to fully retract upwards.  This can either be due to a catcher problem, or, if the thread is still not cut after a cut cycle, the catcher tried to grab the uncut thread, which is strong enough to prevent the catcher from retracting.  In the latter case, the machine had a problem cutting, which in turn caused the catcher error. Note that on multi-head machines, each head has its own position sensor, so when this error appears, determine which head(s) are involved with the error code.