June 16, 2015: New firmware v. 1.40 posted for HCH, HCS2, HCD2

This firmware update is compatible with the following models: HAPPY HCD2-1501, HCS2-1201 Voyager and HCH-701 Journey models with touch screen controllers. General instructions: (1) Download the ZIP file, which should be named "firmware140_hcd2_hcs2_hch.zip" to your PC. (2) Extract all contents to a USB thumb drive compatible with your HAPPY touch screen machine.  The result should [...]

By |2016-02-26T13:34:49-05:00June 16th, 2015|hcd, journey, news, singleannouncement, voyager|0 Comments

Legacy Presser Foot System

Diagram of Voyager's presser foot guide system If the presser foot seems to be unusually loose (a lot of sideways movement and swiveling), even if the presser foot is tightly secured onto the shaft, the small c-shaped guide may be bent or broken. Newer model Voyagers have heavier duty, silver-colored guide that helps prevent this. [...]

By |2015-11-10T15:55:29-05:00September 18th, 2014|legacy, support, voyager|0 Comments

Manually Extending and retracting the Catcher

Voyager: Manually Extending and retracting the Catcher (for testing purposes) 1.  Power the machine on. 2.  Lower the presser foot using the P.FOOT button. 3.  Find the gap, shown below, under the fixed head, and with a screwdriver, extend the catcher as shown in the animation to check that it extends cleanly between the thread [...]

By |2015-11-10T15:55:30-05:00September 18th, 2014|legacy, support, voyager|0 Comments

Performing A Cut Test

Thread Cut Test To find out if the moving and fixed knife are able to cut thread, you can perform the test shown in the animation on the right.  Remove the needle plate, hold the moving knife open as shown, and loop 2 strands of thread over the inside crook of the knife.  Allow the [...]

By |2015-11-10T15:55:31-05:00September 18th, 2014|legacy, support, voyager|0 Comments