Support for HAPPY 12-Needle Voyager

On this page, you’ll find support information for the HAPPY HCS2-1201 and HCS3-120 12-needle Voyager 1-head embroidery machine. Note that support information for previous versions of this machine can be found in the tab below, labeled Non-Touchscreen Models”

Happy HCS3 Voyager 12 needle embroidery machine
supportimage_hcs2

Important Downloads

users manual for hcs3 1-head embroidery machine Operator’s Manual for HCS3-1201
parts manual for voyager 1-head embroidery machine Parts Manual for HCS3-1201

users manual for voyager 1-head embroidery machine Operator’s Manual for HCS2-1201
parts manual for voyager 1-head embroidery machine Parts Manual for HCS2-1201

SUPPORT TOPICS

ASSEMBLY & SETUP

Machine Assembly and Setup for HCS3-1201 (current model): Follow THIS LINK for instructions on assembly and setup for this machine.

Machine Assembly and Setup for HCS2-1201 (previous model): Follow THIS LINK for instructions on assembly and setup for this machine.

LEARNING YOUR MACHINE

Learning Media: Follow THIS LINK learning resources for this machine, including the current class workbook and learning basics.

Classes: Follow THIS LINK to see our schedule of available classes and webinars for learning HAPPY embroidery machines.

TROUBLESHOOTING YOUR MACHINE

Troubleshooting for New Operators: Follow THIS LINK for a basic troubleshooting guide for this machine.

FIRMWARE

Information and Downloads: Follow THIS LINK for information about firmware updates for this machine.

ERROR CODES

Common Error Codes: Follow THIS LINK for information about common error codes, including explanation and possible remedies, for this machine.

LINKS & DOWNLOADS

Useful Links and Downloads: Follow THIS LINK to view common links and downloads for this machine.

NON-TOUCHSCREEN MODELS

Support for Earlier Versions of this Machine: Follow THIS LINK for support resources for previous non-touchscreen versions of this machine.