June 2015: Webinar on (Upper) Tension
https://youtu.be/5hwhjObEWhk
March 23, 2016: New firmware v. 1.63 posted for HCH, HCS2, HCD2
This firmware update is compatible with the following models: HAPPY HCD2-1501, HCS2-1201 Voyager and HCH-701 Journey models with touch screen controllers. General instructions: (1) Download the ZIP file, which should be named "firmware163_7.inch.zip" to your PC. (2) Extract all contents to a USB thumb drive compatible with your HAPPY touch screen machine. The result should [...]
January 11, 2016: HAPPYLINK 4.02, HAPPYLAN 2.02 POSTED
HAPPY has released an improved version of HAPPYLINK, 4.02. It improves driver installation (smoother installation through the Windows Driver Signing procedure), as well as resolving minor issues with color setup and viewability of designs onscreen while sending them to the machine. . Click HERE to go to the HAPPYLINK support page to download the update. [...]
December 18, 2015: New firmware v. 1.60 posted for HCH, HCS2, HCD2
This firmware update is compatible with the following models: HAPPY HCD2-1501, HCS2-1201 Voyager and HCH-701 Journey models with touch screen controllers. General instructions: (1) Download the ZIP file, which should be named "firmware160_7.inch.zip" to your PC. (2) Extract all contents to a USB thumb drive compatible with your HAPPY touch screen machine. The result should [...]
Update Nov. 10, 2015: Updated Operator’s Manuals
November 10, 2015: Operator's manuals are now updated for all 1-head machines. To view/download the manual for your machine, go to "Support & Learn" at the top and and choose a HAPPY embroidery machine model. Then, click the Downloads tab to reveal the link for the operator's manual.
June 16, 2015: New firmware v. 1.40 posted for HCH, HCS2, HCD2
This firmware update is compatible with the following models: HAPPY HCD2-1501, HCS2-1201 Voyager and HCH-701 Journey models with touch screen controllers. General instructions: (1) Download the ZIP file, which should be named "firmware140_hcd2_hcs2_hch.zip" to your PC. (2) Extract all contents to a USB thumb drive compatible with your HAPPY touch screen machine. The result should [...]
Oiling and Cleaning For Voyager
Click Here to view PDF
USB to PC Connection (Windows 7)
View PDF Guide If Your New PC Won't talk to your Happy MachineThis is a common request: If you changed your PC to Windows 7 and you don't have a newer model Voyager and can't figure out why you can't set up the USB connection, read this PDF file to help understand the steps [...]
Jammed Main Shaft caused by Presser Foot Boss Jam
Happy Voyager: Jammed Main Shaft caused by Presser Foot Boss Jam On occasions when the main shaft rotation is blocked at some point, a common cause is a jammed presser foot boss. On this page is an explanation of how to troubleshoot for this issue and remedy. Normal Operation (shown, left) View your machine from [...]
Legacy Presser Foot System
Diagram of Voyager's presser foot guide system If the presser foot seems to be unusually loose (a lot of sideways movement and swiveling), even if the presser foot is tightly secured onto the shaft, the small c-shaped guide may be bent or broken. Newer model Voyagers have heavier duty, silver-colored guide that helps prevent this. [...]