COVID-19 RESPONSE BY TEXMAC DIRECT

Here at Texmac Direct, we think of you as more than just customers, as we have come to personally interact with you in our efforts to support you and your businesses. We care about all of you and hope you are taking all the necessary precautions to stay healthy. We are also taking such precautions and are adjusting to the current global health concerns.

In compliance with the current “Stay At Home” order in the state of North Carolina, operational changes are in effect at our corporate headquarters in Charlotte:  Our offices have been closed to outside, non-essential visitors for the time being. Our warehouse has limited staffing (but remains open to fulfill orders for new HAPPY embroidery machines, parts, supplies and accessories).  Our employees are following stringent procedures focused on safety and cleanliness in both the handling of customer goods and in protecting the well-being of our staffmembers. We are carefully following the guidelines set by the Center for Disease Control.

As we otherwise remain open for business, we encourage you to call us at 877-335-5206 for inquiries regarding the purchase of new HAPPY embroidery machines, and at 855-373-6929 for purchasing supplies, parts & accessories for your embroidery business.  Those needing support can contact us through normal channels of communication. 

Take care of yourself and stay safe. We can overcome this as a community! Keep watch on our Facebook page and on this website for future announcements.